Terms & Conditions
Availability
All items are supplied subject to availability and may become unavailable at any time. We will inform you prior to confirming your order and taking payment if any of your chosen items are out of stock.
Processing
We will endeavour to process all orders within 48hrs of placing your order, however please note, orders will only be processed during normal office hours (Monday – Friday 9am – 5pm)
The Jim Cronin Memorial Fund will not be liable for any delay in the processing of orders due to circumstances beyond our control.
Postage & Packaging
Postage and packaging for all orders, regardless of the number of items ordered:
UK – £1.75 (small items) – £4.70 (Standard Shipping) – £10 (large and heavy items)
Europe – £8.50
Delivery
The Jim Cronin Memorial Fund will make every effort to dispatch items ordered within 5 working days of order placement. Delays will occasionally be inevitable due to unforeseen circumstances such as the unavailability of specific items or factors outside The Jim Cronin Memorial Fund’s control, for example but not limited to postal problems or industrial action. The Jim Cronin Memorial Fund will not be liable for any delay or failure to dispatch items within the estimated timescale.
Please note that goods will not be despatched during weekends or bank holidays.
Delivery is made by Royal Mail. All items sent to a UK address will be tracked. A number is available for you to track your parcel(s) should you wish to do so. To receive this number, please call us on 01929 462487. Parcels should be received within a 3/5 working day period.
All items sent to UK addresses are insured up to the sum of £50.00 and claims can be made directly to Royal Mail in the event of non-delivery.
All international parcels are sent via the Royal Mail postal system. These items are not tracked. Should you require a special delivery service, please contact us on 01929 462487 to make arrangements.
The Jim Cronin Memorial Fund cannot be held responsible for non-delivery of items.
Cancellations & Refunds
You have the right to cancel your order and/or return an item purchased through the Jim Cronin Memorial Fund charity shop within 14 (fourteen) days of delivery for any reason. The Jim Cronin Memorial Fund will refund you for both the item costs and the original posting and package costs, however we are unable to refund the cost to you of returning your items to the Jim Cronin Memorial Fund. All items must be returned together with your original receipt and a copy of your order confirmation email. To return faulty goods, the Jim Cronin Memorial Fund will accept items and offer a refund (including original postage and package costs) for defective goods returned within 14 (fourteen) days of delivery, as long as the item(s) are returned in their original packaging together with a copy of your confirmation dispatch email and original receipt. Please provide a brief description of the fault.
Customer Support
The Jim Cronin Memorial Fund aims to provide outstanding customer service. Should you need further assistance with your order please telephone 01929 462487 during business hours.
Description of Goods
Every effort has been made to provide an accurate description of items such as colour, size, detail, etc. Please accept that colour and description may vary slightly.
Copyright
The Jim Cronin Memorial Fund retains full copyright ownership of all images
(a) The Jim Cronin Memorial Fund owns the copyright of, and other intellectual property rights, in www.jimcroninmemorialfund.org and its contents. “Rights” means copyright, database rights, trade marks, design rights and other intellectual and proprietary rights of whatever nature, anywhere in the world. You acknowledge that (i) The Jim Cronin Memorial Fund is protected by these Rights; (ii) these Rights are valid and protected in all media and technologies existing now or later developed; and (iii) except as explicitly provided otherwise, these Terms and Conditions and applicable copyright, trademark and other laws govern your use of such Rights.
(b) You may not print, download or store extracts from www.jimcroninmemorialfund.org for personal use or commercial reference with or without alteration, addition or deletion. You may not copy, replicate, distribute, publish, commercially exploit or otherwise transfer any www.jimcroninmemorialfund.org material or content without prior consent.
(c) By submitting content, which may include your personal details such as name, photos, images for use on any public area of www.jimcroninmemorialfund.org, including photo galleries, you grant The Jim Cronin Memorial Fund a royalty-free, perpetual, non-exclusive license to use, reproduce, modify, adapt, publish and translate such content for their own purposes.